Hampshire Custom Rods is committed to protecting your privacy and handling personal data responsibly, in compliance with UK GDPR and the Data Protection Act 2018. We may update this notice periodically; check our website for the latest version.

Last updated: January 2026

Who We Are
Hampshire Custom Rods  is the data controller.
Contact: hampshirecustomrods@gmail.com

Personal Data We Collect
When you use our website, subscribe, order, or contact us, we may collect:
• Name
• Company name (if applicable)
• Email address
• Telephone number
• Other details you provide

We do not collect sensitive data (e.g., health, race, religion) without explicit consent.

How We Use Your Data
We process data to:
• Provide and improve products/services
• Send promotional communications (with consent where required)
• Conduct market research and gather feedback
• Manage enquiries and orders

Legal bases: Consent (marketing), contract (orders/services), legitimate interests (service improvement, research, website administration).
We only use data for stated purposes or compatible new ones (with consent if needed).

Sharing Your Data
We do not sell or rent your data. We share only with trusted providers (e.g., payment/delivery services) under strict confidentiality, or if required by law.

Data Retention
We retain data only as long as necessary for the stated purposes or legal requirements, then securely delete or anonymise it.

International Transfers
We do not transfer your personal data outside the UK.

Data Security
We use appropriate technical, organisational, and procedural measures to protect data. We do not store payment card details.

Cookies
We use traffic log cookies to analyse page usage and improve the website. These provide statistical data only and do not access your computer or personal information beyond what you share. You can accept or decline cookies via browser settings, though declining may limit site functionality.

Links to Other Websites
We are not responsible for the privacy practices of linked external sites, which are not covered by this notice.

Your Rights
Under UK GDPR, you have rights to:
• Access, rectify, erase, restrict, or port your data
• Object to processing (including marketing)
• Withdraw consent

Contact us at hampshirecustomrods@gmail.com to exercise rights. We respond within one month (usually free of charge).

Complaints
Contact us first with concerns. You may also complain to the ICO (www.ico.org.uk or 0303 123 1113).

Thank you for trusting Hampshire Custom Rods.